Libby Firer
- Total activity 17
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Activity overview
Latest activity by Libby Firer-
Libby Firer created an article,
Store Locations
Libby's Sneaker Shop is located in the Domain shopping center in North Austin. 3112 Palm WayAustin, TX 78757
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Libby Firer created an article,
Brands of Shoes We Carry
Nike New Balance Hoka Flux Asics OnCloud Brooks CrocsAnd More!
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Libby Firer created an article,
What Running Shoes Should I Buy?
Great question! Here are a few of our favorite resources for finding your "perfect fit." How to Buy the Right Running Shoes Shoe Finder REI Expert Running Shoe Advice
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Libby Firer created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Libby Firer created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Libby Firer created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Libby Firer created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Libby Firer created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Libby Firer created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Libby Firer created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...